Invoices and promises fall through when spreadsheets, calendars, accounting, and customer records are disconnected.
The next-best-action queue for receivables
Follow up every invoice—without sounding like a robot.
Prioritize overdue invoices, promises, disputes, and non-response; draft context-aware follow-ups; and keep sensitive escalations under human control.
No card or migration Fixed-scope pilot Human-confirmed decisions
Venthry CollectPilot view
Current focusA daily collector queue with the reason,Evidence first · human confirmed
01
One prioritized queue across due date, value, promise, dispute, and response stateReady for review
Priority
02
Context-aware drafts that follow a buyer-approved tone and escalation policyOwner assigned
Tracked
03
Human review for disputes, credit holds, sensitive accounts, and ambiguous payment stateEvidence linked
Tracked
Read-only pilotUpdated just now
Why this exists
Built around the work competitors leave behind.
B2B SMB finance teams handling growing invoice volume with a small AR team.
Basic dunning automates the easy reminders but leaves non-response, disputes, and high-value accounts for manual triage.
Bad automation can double-send, misclassify, or use the wrong tone with an important customer.
The focused promise
A daily collector queue with the reason, history, recommended action, and an editable on-brand draft.
We deliberately keep judgment, authorization, and consequential decisions with your team. The pilot automates the legwork that can be made observable and repeatable.
- One prioritized queue across due date, value, promise, dispute, and response state
- Context-aware drafts that follow a buyer-approved tone and escalation policy
- Human review for disputes, credit holds, sensitive accounts, and ambiguous payment state
Venthry CollectPilot view
Current focusA daily collector queue with the reason,Evidence first · human confirmed
01
One prioritized queue across due date, value, promise, dispute, and response stateReady for review
Priority
02
Context-aware drafts that follow a buyer-approved tone and escalation policyOwner assigned
Tracked
03
Human review for disputes, credit holds, sensitive accounts, and ambiguous payment stateEvidence linked
Tracked
Read-only pilotUpdated just now
Fast path to evidence
Useful before it becomes software.
One bounded workflow. Real output. A clear go/no-go decision.
- 1Step 1
Define reminder stages, protected accounts, and mandatory human-review states.
- 2Step 2
Use a sanitized receivables export and historical communication-state metadata.
- 3Step 3
Run a two-week supervised queue and measure follow-up coverage and exceptions.
Hard boundary: No payment custody, debt-collection claim, autonomous credit hold, legal threat, unrestricted inbox access, or accounting write.
Competitor-review intelligence
Recurring friction became product requirements.
We reviewed dated public operator discussions, preserved the caveats, and converted the repeated pain into design choices. No scraped review-marketplace content and no invented testimonials.
Excel · Outlook · HighRadius · BlackLine · Sidetrade
An AR operator described disconnected spreadsheets, ignored calendar reminders, misplaced correspondence, manual reconciliation, and a high-value invoice missed during staff absence.
Our response: Unify follow-up state and promises in one queue, give every next action an owner, and preserve supervised escalation.
See evidence and caveatNetSuite · Automated dunning tools
A high-volume AR team used automated reminders for routine work but reserved human attention for non-response, credit holds, reconciliation, and high-value accounts; another operator reported double-sends during setup.
Our response: Automate prioritization and drafts first, protect sensitive states, and measure error rates before enabling any send automation.
See evidence and caveatReciprocity, with something genuinely useful
Take the checklist, even if we never work together.
The human-safe ar escalation policy is a practical starting point for improving this workflow today.
Download free CSV- 01Separate routine reminders from disputes and relationship-sensitive accounts
- 02Track promises to pay as dated commitments
- 03Require review for credit holds, legal language, and ambiguous balances
- 04Audit every send decision, source state, and approved template
Design-partner offer
AR Follow-up Control Pilot
€299 for two weeks
Expected plan: from €129/month. Future pricing is a hypothesis, not a payment commitment.
- One prioritized queue across due date, value, promise, dispute, and response state
- Context-aware drafts that follow a buyer-approved tone and escalation policy
- Human review for disputes, credit holds, sensitive accounts, and ambiguous payment state
- Direct access to the small Venthry team
Plain-English risk reversalNo card and no automatic sending. You approve communication policy and every sensitive escalation.
Small first commitment
See if the pilot fits.
Reserve a nonbinding fit review. No card, operational files, credentials, or customer data belong in this form. We reply personally with the next safe step.
Questions, answered plainly
No hidden implementation story.
Will it send emails automatically?+
The first pilot drafts only. Automatic sending is considered only for approved low-risk states after error rates are measured.
Does it replace our accounting system?+
No. It is a read-only prioritization and communication layer.
How do you protect customer relationships?+
Your team defines protected accounts, tone, quiet periods, escalation rules, and mandatory review states.
Can it handle disputes?+
It can classify and summarize a dispute for a collector; resolution and any legal or commercial decision remain human.